Frequently Asked Questions.
What sets Amico’s hand-crafted leather shoes apart?
The shoes are fully made of leather starting from the upper to the lining, in socks and
outsole. We manufacture the shoes in our own export-oriented factory with a highly
trained and qualified team. Our team consists of R&D and quality control, which is done
in every step of the production process. In addition, all the raw materials needed are
sourced from suppliers with whom we have had long-term agreements over the years.
Hence, we can ensure that the quality of our shoes matches the standards that our
valued customers expect from us.
How do I choose the right size for my shoes?
Our shoe sizes match with Bata shoe size, EU size, US size and UK shoe size.
What materials are used in the production of your shoes?
Waxed Pull-Up Leather Upper
Leather Lining
Leather Inner Socks
Handmade Buffalo Leather Outsole
When will I receive the invoice for my order?
You’ll receive an invoice for your order instantly after ordering on the e-mail address you signed up with including all the details regarding the order.
How can I care for and maintain my hand-stitched leather shoes?
1. Keep shoes clean and dry.
2. Use a shoe horn to avoid damaging the heel.
3. Rotate shoes to allow them to air out between wears.
4. Store shoes in a cool, dry place.
5. Avoid excessive exposure to sunlight and heat.
6. Use a protective spray or polish to maintain the shoe’s finish.
7. Avoid wearing the same pair of shoes every day.
8. Use shoe trees to maintain the shape of the shoes.
9. Clean and condition leather shoes regularly.
10. Repair any minor damages promptly to prevent further issues.
Features that make Amico, Amico.
Craftsmanship is at the heart of their creation. Skilled artisans meticulously work on every detail, from cutting the leather to stitching it together. Each step is executed with precision, ensuring that the shoes are not only visually appealing but also built to last. The leather used is carefully selected to meet the highest standards, ensuring a luxurious feel and a refined appearance. The natural characteristics of the leather, such as its texture and grain, make each pair unique and adds to their overall appeal.
How customers can determine the best fit?
Our Size Chart is provided on every product page and website footer.
What is the shipping and return policy?
Shipping can take around 10 working days.
Easy Return and Exchange Policy
- Return Policy: Upon delivery if there is any issue with the product then the customer can simply return the pair to the delivery man instantly. Customers are highly encouraged to try out the shoes upon delivery while the delivery man waits. No return will be accepted later on.
- Exchange Policy: In case there is any size issues the customers will be able to exchange the shoe size. The customers can easily return the pair upon delivery after trying out or can keep the shoes with them and return the pair later on when the exchange pair is sent. The delivery charge of BDT 100 for inside Dhaka and BDT 150 for outside Dhaka will be applicable.
Are your shoes suitable for special occasions or formal events?
Have a wide range of shoes that are versatile and is suitable for any occasion. From Business Meetings to Formal Parties, we have something for every situation.
Where are your shoes manufactured?
We have our export-oriented factory where we manufacture the shoes ourselves.
How can I contact customer support if I have additional questions?
Our Contact Number: 01819219094
Email: info@amico.bd